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CDW
Autonomous Incident Response
Live AI Demo · CDW

Make amazing happen.
AI incident
orchestration.

Submit a scenario and watch three specialized AI agents investigate, escalate, and notify — end to end, in under 3 minutes.

CDW

Enterprise incident workflows · Research · ITSM · Comms

Live Orchestration Preview

Research Agent

Complete

Root cause identified: certificate expiry in auth-service. Related CVEs surfaced.

ITSM Agent

Working…

Creating P1 ServiceNow ticket and assigning to Platform Security.

Communications Agent

Pending

Webex alert ready for platform incident channels.

INC-2024-00847SSE stream active

< 3 min

Full orchestration cycle

3 Agents

Working in sequence

Real-time

Streamed via SSE

Three Agents, One Workflow

Each specialized AI agent executes in sequence and hands complete context to the next stage.

01

Agent 01 of 3

Research Agent

Investigates root cause

  • Searches docs, CVEs & runbooks
  • Identifies affected systems
  • Finds historical precedents
  • Streams reasoning live
02

Agent 02 of 3

ITSM Agent

Creates ServiceNow ticket

  • Auto-sets priority & assignment
  • Fills in diagnosis & symptoms
  • Attaches recommended actions
  • Links to incident record
03

Agent 03 of 3

Communications Agent

Alerts your team via Webex

  • Sends to the right channels
  • Includes ticket link & context
  • Notifies on-call engineers
  • Confirms message delivery
Quick Start

How It Works

1

Submit an Incident

Choose a predefined scenario or describe your own and set severity.

2

Agents Activate

Research → ITSM → Communications execute in sequence with live updates.

3

Get Full Results

Receive a ticket, team notification, and research context automatically.

Ready to see it in action?

Pick a scenario, submit once, and watch the AI incident workflow complete in real time.