Incident Details
Service: Elasticsearch Cluster (prod-es-cluster) Issue: Cluster status yellow, 45 unassigned shards detected Environment: Production (multi-AZ) Error: "unassigned_shards: 45, reason: INDEX_CREATED, allocation_decider: disk_threshold" Impact: Search querie
In Progressmedium0ddc16a3-71c5-453c-a2f5-014885015dc4
Workflow exceeded 180 second timeout
This incident is still running. View live workflow
Incident Metadata
Created
1/29/2026, 7:42:36 PM
Completed
—
Duration
—
Created by
orchestrator
Current agent
completed
Task summary
Service: Elasticsearch Cluster (prod-es-cluster) Issue: Cluster status yellow, 45 unassigned shards detected Environment: Production (multi-AZ) Error: "unassigned_shards: 45, reason: INDEX_CREATED, allocation_decider: disk_threshold" Impact: Search queries slower, risk of data loss if node fails
ServiceNow Ticket
Not created
Webex Notification
Not sent