Incident Details
Service: RabbitMQ Message Broker (prod-rmq-01) Issue: Order processing queue backlog of 50,000+ messages Environment: Production (us-east-1) Error: Consumer processing rate (10/sec) << producer rate (200/sec) Impact: Order processing delayed by 2+ hours,
In Progressmedium273f112a-f57a-4f69-94a1-08fdc0aa3f33
This incident is still running. View live workflow
Incident Metadata
Created
2/5/2026, 8:21:43 PM
Completed
—
Duration
—
Created by
orchestrator
Current agent
graph_start
Task summary
Service: RabbitMQ Message Broker (prod-rmq-01) Issue: Order processing queue backlog of 50,000+ messages Environment: Production (us-east-1) Error: Consumer processing rate (10/sec) << producer rate (200/sec) Impact: Order processing delayed by 2+ hours, customer complaints increasing
ServiceNow Ticket
Not created
Webex Notification
Not sent