Incident Details
Closedmedium3e6da5d9-1f00-4422-b8ca-b230c7bb2ed0
Incident Metadata
Created
1/27/2026, 3:30:34 PM
Completed
1/27/2026, 3:36:12 PM
Duration
305m 36s
Created by
orchestrator
Current agent
graph_start
Task summary
Critical database outage - prod-db-01 not responding. Multiple services affected.
ServiceNow Ticket
INC3E6DA5D9
Open in ServiceNowWebex Notification
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MSG3E6DA5D9