Incident Details
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
Completedmedium438b57af-8736-41d1-92b5-c92e0ad625aa
Incident Metadata
Created
1/28/2026, 12:04:29 AM
Completed
—
Duration
—
Created by
orchestrator
Current agent
completed
Task summary
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
ServiceNow Ticket
INC0010465
Open in ServiceNowWebex Notification
Sent successfully
msg-190726-0
Detected Products
Cisco Unified Border Element (CUBE)Cisco IOS-XECisco Unified Communications Manager (CUCM)
Research Report