Incident Details
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
Completedmedium5c3e3035-180c-4ae5-a941-6f41bac2d2fa
Incident Metadata
Created
1/27/2026, 9:59:00 PM
Completed
—
Duration
—
Created by
orchestrator
Current agent
completed
Task summary
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
ServiceNow Ticket
INC0010463
Open in ServiceNowWebex Notification
Sent successfully
msg-170224-0
Detected Products
Cisco Unified Border Element (CUBE)Cisco IOS-XECisco Unified Communications Manager (CUCM)
Research Report