Incident Details

Redis cluster experiencing high memory usage and connection timeouts. Multiple application servers unable to connect.

In Progressmediuma7016891-a003-4384-b949-9ce2f52007eb

Research agent failed: 'UUID' object is not subscriptable

This incident is still running. View live workflow

Incident Metadata

Created

1/26/2026, 8:27:36 PM

Completed

—

Duration

—

Created by

orchestrator

Current agent

graph_start

Task summary

Redis cluster experiencing high memory usage and connection timeouts. Multiple application servers unable to connect.

ServiceNow Ticket

Not created

Webex Notification

Not sent