Incident Details
Service: Elasticsearch Cluster (prod-es-cluster) Issue: Cluster status yellow, 45 unassigned shards detected Environment: Production (multi-AZ) Error: "unassigned_shards: 45, reason: INDEX_CREATED, allocation_decider: disk_threshold" Impact: Search querie
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Incident Metadata
Created
1/31/2026, 5:02:25 PM
Completed
—
Duration
—
Created by
orchestrator
Current agent
initial_search
Task summary
Service: Elasticsearch Cluster (prod-es-cluster) Issue: Cluster status yellow, 45 unassigned shards detected Environment: Production (multi-AZ) Error: "unassigned_shards: 45, reason: INDEX_CREATED, allocation_decider: disk_threshold" Impact: Search queries slower, risk of data loss if node fails
ServiceNow Ticket
Not created
Webex Notification
Not sent