Incident Details
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
Completedmediumbee7a1e7-33ca-4b99-b92f-6681d65a4952
Incident Metadata
Created
1/28/2026, 12:21:48 AM
Completed
—
Duration
—
Created by
orchestrator
Current agent
completed
Task summary
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
ServiceNow Ticket
INC0010466
Open in ServiceNowWebex Notification
Sent successfully
msg-193213-0
Detected Products
Cisco Unified Border Element (CUBE)Cisco IOS-XECisco Unified Communications Manager (CUCM)
Research Report