Incident Details
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
Completedmediumc5522e3b-c9d6-4159-b510-07d7ad6a9377
Incident Metadata
Created
1/27/2026, 10:34:04 PM
Completed
—
Duration
—
Created by
orchestrator
Current agent
completed
Task summary
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
ServiceNow Ticket
INC0010464
Open in ServiceNowWebex Notification
Sent successfully
msg-173718-0
Detected Products
Cisco Unified Border Element (CUBE)Cisco IOS-XECisco Unified Communications Manager (CUCM)
Research Report