Incident Details

Multiple users reporting network connectivity issues. Packet loss observed on switch SW-CORE-01. Symptoms started at 2:30 PM EST.

Completedmediumcdf9f6ce-a378-44ec-b5c1-d266b10647cf

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Incident Metadata

Created

1/24/2026, 7:08:31 PM

Completed

—

Duration

—

Created by

orchestrator

Current agent

completed

Task summary

Multiple users reporting network connectivity issues. Packet loss observed on switch SW-CORE-01. Symptoms started at 2:30 PM EST.

ServiceNow Ticket

INCCDF9F6CE

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