Incident Details
Service: NGINX Load Balancer (prod-lb-01) Issue: CPU usage consistently at 95%+, causing slow response times Environment: Production (us-east-1) Error: Worker processes consuming excessive CPU, request queue building up Impact: API response times increase
In Progressmediume4e46778-fd74-404e-a0b8-6de548d121d1
Workflow exceeded 180 second timeout
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Incident Metadata
Created
1/30/2026, 12:56:40 AM
Completed
—
Duration
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Created by
orchestrator
Current agent
completed
Task summary
Service: NGINX Load Balancer (prod-lb-01) Issue: CPU usage consistently at 95%+, causing slow response times Environment: Production (us-east-1) Error: Worker processes consuming excessive CPU, request queue building up Impact: API response times increased from 200ms to 5000ms
ServiceNow Ticket
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