Critical production database outage affecting customer transactions. PostgreSQL primary node unresponsive on prod-db-01. Multiple connection timeouts reported.

Created

1/24/2026, 7:28:24 PM

Completed

—

Duration

—

Created by

orchestrator

Current agent

completed

Task summary

Critical production database outage affecting customer transactions. PostgreSQL primary node unresponsive on prod-db-01. Multiple connection timeouts reported.

ServiceNow Ticket

Webex Notification