Incident Details
Service: Elasticsearch Cluster (prod-es-cluster) Issue: Cluster status yellow, 45 unassigned shards detected Environment: Production (multi-AZ) Error: "unassigned_shards: 45, reason: INDEX_CREATED, allocation_decider: disk_threshold" Impact: Search querie
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Incident Metadata
Created
1/31/2026, 4:14:33 PM
Completed
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Duration
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Created by
orchestrator
Current agent
completed
Task summary
Service: Elasticsearch Cluster (prod-es-cluster) Issue: Cluster status yellow, 45 unassigned shards detected Environment: Production (multi-AZ) Error: "unassigned_shards: 45, reason: INDEX_CREATED, allocation_decider: disk_threshold" Impact: Search queries slower, risk of data loss if node fails
ServiceNow Ticket
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