Incident Details

Multiple users reporting network connectivity issues. Packet loss observed on switch SW-CORE-01.

Closedmediumf24267c1-22f0-4928-b06d-9da5eef160e1

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Incident Metadata

Created

1/24/2026, 7:05:42 PM

Completed

1/24/2026, 7:05:47 PM

Duration

300m 2s

Created by

orchestrator

Current agent

completed

Task summary

Multiple users reporting network connectivity issues. Packet loss observed on switch SW-CORE-01.

ServiceNow Ticket

MOCK-F24267C1

Webex Notification

Not sent