Incident Details
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
Completedmediumf599c195-7c04-400e-b811-01b78b36ad8f
Incident Metadata
Created
1/27/2026, 9:25:31 PM
Completed
—
Duration
—
Created by
orchestrator
Current agent
completed
Task summary
CUBE disconnects both legs of the call with cc=16 during hold/resume and with midcall-signaling passthru media-change configured.
ServiceNow Ticket
INC0010462
Open in ServiceNowWebex Notification
Sent successfully
msg-163152-0
Detected Products
Cisco Unified Border Element (CUBE)Cisco IOS-XE
Research Report