Incident History
Database CPU at 100% on prod-db-01
1c4e932d
mediumCompletedCreatedDuration—ServiceNowINC1C4E932DWebexSentProducts
Database ServerCritical production database outage affecting customer transactions. PostgreSQL primary node unresponsive on prod-db-01. Multiple connection timeouts reported.
fbdf6f57
mediumCompletedCreatedDuration—ServiceNowINCFBDF6F57WebexSentProducts
Database ServerCritical production database outage affecting customer transactions. PostgreSQL primary node unresponsive on prod-db-01. Multiple connection timeouts reported.
e6607dbc
mediumCompletedCreatedDuration—ServiceNowINCE6607DBCWebexSentProducts
Database ServerUnusual login attempts detected from IP ranges in Eastern Europe. Possible brute force attack targeting admin portal. 150 failed attempts in last hour.
1268d01f
mediumCompletedCreatedDuration—ServiceNowINC1268D01FWebexSentWeb application response time degraded. Database connection pool exhausted on prod-db-01. Query performance shows 5x slowdown.
c4509bc6
mediumCompletedCreatedDuration—ServiceNowINCC4509BC6WebexSentMultiple users reporting network connectivity issues. Packet loss observed on switch SW-CORE-01. Symptoms started at 2:30 PM EST.
cdf9f6ce
mediumCompletedCreatedDuration—ServiceNowINCCDF9F6CEWebexSentUnusual login attempts detected from multiple IP addresses. Possible brute force attack on admin portal.
188cdde8
mediumCompletedCreatedDuration—ServiceNowINC188CDDE8WebexSentWeb application returning 500 errors. Database connection pool exhausted on prod-db-01.
b720dbac
mediumCompletedCreatedDuration—ServiceNowINCB720DBACWebexSentMultiple users reporting network connectivity issues. Packet loss observed on switch SW-CORE-01.
499dd495
mediumCompletedCreatedDuration—ServiceNowINC499DD495WebexSentUnusual login attempts detected from multiple IP addresses. Possible brute force attack on admin portal.
7697c3e2
mediumClosedCreatedDuration0m 2.581545sServiceNowMOCK-7697C3E2WebexNot sentWeb application returning 500 errors. Database connection pool exhausted on prod-db-01.
42f3a542
mediumClosedCreatedDuration0m 2.575495sServiceNowMOCK-42F3A542WebexNot sentMultiple users reporting network connectivity issues. Packet loss observed on switch SW-CORE-01.
f24267c1
mediumClosedCreatedDuration0m 4.18145sServiceNowMOCK-F24267C1WebexNot sentTest incident for report API - API Gateway returning 503 errors
05e93fd7
mediumCompletedCreatedDuration—ServiceNowINC0010445WebexSentRedis cluster node failure causing cache misses in production
a089a9e1
mediumCompletedCreatedDuration—ServiceNowINC0010444WebexSentProducts
RedisRedis cluster node failure causing cache misses in production
2566cb76
mediumCompletedCreatedDuration—ServiceNowINC0010443WebexSentProducts
RedisRedis cluster node failure causing cache misses in production
bde782cb
mediumCompletedCreatedDuration—ServiceNowINC0010442WebexSentProducts
RedisTest database integration
8c9b2cdc
mediumNewCreatedDuration—ServiceNowINC0010441WebexSentTest database integration
4cff701a
mediumNewCreatedDuration—ServiceNow—WebexNot sent